Privacy Policy
This Privacy Policy describes the privacy practices of Queen Advance LLC ("Queen Advance," "we," "us," or "our") in connection with www.queenadvance.com and any other website we own or operate (the "Site") and the services we offer (together, the "Services").
1. Personal Information We Collect
We collect the following types of Personally Identifiable Information ("PII") when you use our Site and Services:
- Name, email address, mailing address, and phone number
- Business name, EIN/Tax ID, and business financial information
- Bank account information (read-only basis for underwriting purposes)
- Social Security number and/or driver's license number
- Credit history and payment behavior
- IP address, browser type, and device identifiers
- Information submitted through our forms and applications
2. How We Collect Your Information
We collect information you provide directly (applications, forms, communications) and information collected automatically through cookies and similar technologies when you visit our Site.
3. How We Use Your Information
- Process financing applications and provide our Services
- Communicate with you about your application or account
- Verify your identity and perform credit/background checks
- Comply with legal and regulatory obligations
- Send marketing communications (with your consent)
- Improve our Site and Services
- Prevent fraud and maintain security
4. Sharing Your Information
We may share your information with lending partners, credit bureaus, identity verification providers, and service providers necessary to process your application and operate our business. We may also share when required by law. We do not sell your personal information to third parties for their own marketing purposes.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your experience and analyze traffic. You may control cookie settings through your browser; however, disabling cookies may affect Site functionality.
6. Opt-Out Preference Signals
The Site recognizes the Global Privacy Control ("GPC") signal. If your browser sends an opt-out preference signal, we will treat it as a valid opt-out request. See globalprivacycontrol.org/orgs for compatible browsers.
7. Choices About Your Information
Review and Request Changes
To review or request changes to your PII, contact us at privacy@queenadvance.com.
Marketing Communications
To unsubscribe from marketing emails, click the unsubscribe link in any email or contact optout@queenadvance.com.
Testimonials
We display personal testimonials with your consent. To update or delete your testimonial, contact optout@queenadvance.com.
8. Security
We maintain commercially reasonable security measures to protect your information. Bank account information is accessed on a read-only basis; Queen Advance employees cannot view or modify your banking credentials. No transmission over the Internet is 100% secure.
9. Third Party Links
Our Site may contain links to third-party websites. This Privacy Policy applies solely to our Site. We are not responsible for the privacy practices of linked websites.
10. Children's Privacy
Our Services are not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with information, please contact us immediately.
11. Notice to Nevada Residents
We do not currently sell personal information as defined by Nevada law. Nevada residents may submit a verified opt-out request to privacy@queenadvance.com.
12. Notice to California Residents (CCPA)
California residents have the right to know what personal information we collect, the right to delete it, the right to correct inaccurate information, and the right to opt out of the sale or sharing of personal information. Categories collected include: identifiers, financial information, internet activity, geolocation data, commercial information, and professional/employment-related information.
To submit a request, email privacy@queenadvance.com or call (347) 801-9365.
Shine the Light Law
We do not disclose personal information to third parties for their direct marketing purposes. We have no obligations under California Civil Code § 1798.83.
13. Accessibility
We are committed to making this Privacy Policy accessible to individuals with disabilities. Contact us for an alternative format.
14. How to Contact Us
Email: privacy@queenadvance.com
Phone: (347) 801-9365, Monday–Friday, 9 a.m.–6 p.m. ET
General: deals@queenadvance.com
Queen Advance LLC